Contacting American Airlines Customer Relations: A Comprehensive Guide
Direct Email Communication
For direct email communication with American Airlines Customer Relations, you can send your inquiries to refunds@aa.com. Please include your 7-digit IATA number or 6-digit WEB when providing your contact information.
Telephone Support
For immediate assistance, you can call the American Airlines Customer Relations hotline at 800-621-8489. Have your IATA or WEB number ready for easy identification.
Executive Contact Information
If you prefer to contact the executive team, you can reach out to Scott Long, VP Investor Relations and Corporate Development, at the following address:
Scott Long
VP Investor Relations Corporate Development
American Airlines Group
1 Skyview Drive
MD
Postal Correspondence
Although it may take longer for American Airlines to receive postal correspondence, you can still send a letter to the address below:
American Airlines Group
1 Skyview Drive
MD
Important Note
Please be aware that sending a letter may result in a delay in receiving a response from American Airlines Customer Relations. The preferred methods of communication for prompt assistance are email and telephone.
Comments